Seeking case study: Are your broadband 'price hikes' hitting harder than expected?

We are looking to speak with someone for an investigation into mid-contract broadband price rises. This spring, many major providers are introducing fixed price increases of around £3–£4 per month.

While this sounds like a small amount to some, we know that for those on modest broadband packages, this represents a significant percentage jump that can seriously squeeze a tight monthly budget.

We want to hear from you if:

  • Your Provider is: BT, EE, Plusnet, TalkTalk, Virgin Media, Community Fibre, Cuckoo, Hyperoptic, or Vodafone.

  • Your Bill: You currently pay £25 or less per month.

  • Household Income: Your total household income is below £25,000/year.

  • Your Role: You are the primary bill payer.

What’s involved?
We want to understand your experience and how these extra few pounds a month impact your cost of living.

  • A brief chat via video call or phone.
  • You must be comfortable being named and providing a photo for the piece.

:wrapped_gift: In return for your time:
To thank you for sharing your story and helping with this investigation, we are offering a £100 gift card upon completion of the interview.

How to get in touch:
If you fit the criteria above and would like to help, please email Alex on alex.tofts@broadbandgenie.co.uk with the name of your provider and a brief bit about your situation.

1 Like