The best communities are made up of great people — and we’d love to meet you.
You don’t need a full bio — just tell us:
- Where you’re based
- Who your current provider is (if you want!)
- One thing you wish you knew before you signed your last broadband contract
You’ll probably find someone else going through the same thing — or someone who has a helpful tip to share.
Explore categories:
You don’t have to post right away — but exploring and reacting is a great start.
Once you’ve said hi, here are three ways to jump in:
Vote in our Weekly Poll
Ask a Question
Confused about speed? Router? Contracts? Ask it in [Help & Advice].
Share Your Experience
Ever switched providers? Or got stuck with one? Post your story in [Switching Stories].
Hi Broadband Genius
I’m Christabelle or Kriss, you’ll be seeing me around a lot because I’m the Broadband Genie community manager.
I live in London and my current provider is Vodafone.
To be honest, I don’t make the broadband decisions at home as I definitely wouldn’t have chosen Vodafone 
. Historically, we choose our provider based on the cheapest option when it’s time to switch. In a ideal world, I’d really love to not have to switch providers all the time to get the best deal.
What’s your name and how can this community help you?
Hi Geniuses.
I’m Emma, the Editor of Broadband Genie.
I try my best to keep the site up-to-date in the fast-paced world of broadband. I keep a look-out for the best deals to switch to and help write and put together our technical articles and guides.
I’m a happy Plusnet customer. We’ve honestly never had any issues with our broadband, but I know I’m lucky.
There are only two of us at home, which probably helps as my home doesn’t have access to any Full Fibre deals currently, so we max out at 40Mb download speeds at best. However, we both work from home full time and always both on video calls and it never seems to be a bother.
We’ve never felt the need to sign up to a bundled broadband + TV deal, so a Broadband Only option suits us best. When we want to stream we use either a Chromecast or Amazon Fire Stick, and we save money by rotating our streaming subscriptions.
Hi Broadband Geniuses! I’m Pete and I work on the marketing team at BBG - so it’s my job to try to get as many people using Broadband Genie and our community as possible!
As anyone who’s ever worked with me I’ve had a relatively patchy internet history: Mostly due to some very thick walls in my old flat. Thankfully no such problems in the new place!
hi there is this a place for all of us to intro or the team? I am bob and I live in East Anglia, we use the internet in a ig way daily so i am keen to know what is best for me
Hiya Bob, absolutely - this is the exact place to say hello. You’re very welcome! If there’s anything you’d like to know right now, you can pop it in the relevant topic. Or even just ask here! Thanks for signing up to be a Broadband Genius 
