A helpful tip for anyone landing here with questions about a deal, reward or freebie after you switch broadband supplier with Broadband Genie.
The really short answer to most questions
- Once a broadband provider has confirmed your sale, your voucher will be sent automatically. You don’t need to do anything.
- It can take up to 120 days for the process to complete, but is often less.
- If you’ve switched to Three, BT, Connect Fibre, Trooli or One Broadband, you can find out the status of your voucher using the Broadband Genie Voucher tracker
- For all other providers, you’ll need to contact Giftcloud
The slightly longer answer to most other questions
There’s a detailed article: How to claim broadband rewards, cashback and gift cards
And a full vouchers FAQ here
Hopefully one or more of the above answers almost all your questions (what to spend your voucher on is something only you can answer!)