Broadband genie Reward cards

When will I receive my reward card for signing up to BT through Broadband genie?

Hey @David_Bentzen :waving_hand:

Normally it takes about 120 days to get your reward card, you can track the progress on our voucher tracker here

Or if you share your email with me through DM, I can take a look for you :slightly_smiling_face:

Hi Kris, I’ve received confirmation that my card is on its way however it’s now been nearly 3 weeks and I was just wondering if you could help with this ? Kind regards David Bentzen

[edited by BBG team]

I’ve had a message from Vodafone telling me can claim my £100 voucher though Purchased via you

What’s that about?

My offer was a greater amount and via bluelight card

Hello @christopher_hutton - it’s definitely wise to be cautious with an unexpected message, thanks for checking in with us. If you email us on rewards@broadbandgenie.co.uk the Genie team will take a look for you and get you the advice you need on your voucher!

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