I know we regularly talk about our broadband providers when they mess up or seem to forget that we are customers, but I actually wanted to say that Virgin Media’s 360 upgrade to my tellybox was super simple and even I could work it out.
I was prepared to do battle for hours, but the upgrade only took 10 mins and now I can TALK into my remote control and find the stuff I want to watch.
Do I get a prize for this? 
Credit where it’s due indeed @greenwellys - although maybe you’re more technically minded than you give yourself credit for! 
The voice control sounds like a super function - handy for accessibility as well as convenience.
As for your prize, well…well, watch this space for something special that every Broadband Genius needs to know about 
Although isn’t being able to summon up Bake Off with just a word reward enough?!